Full School Subscription
Free Trial
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3-Day Free Trial: Upon signing up for the Full School Subscription, customers will receive a 3-day free trial period. During this trial period, customers must provide their credit card details, but no charges will be made until the trial period expires.
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Cancellation During Trial: Customers can cancel their subscription at any time within the 3-day trial period without incurring any fees or charges.
Paid Subscription
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Monthly or Annual Payments: After the 3-day free trial, customers will be charged based on their chosen subscription plan—either monthly or annually.
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Auto-Renewal: Customers may stop their subscription from auto-renewing at any time by adjusting their account settings. The cancellation will take effect at the end of the current billing cycle.
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No Refunds: Once the billing cycle has started, there will be no refunds for the Full School Subscription, whether it is on a monthly or annual plan..
Individual Courses, Micro Courses, and Course Packs
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Access Duration: Access to individual courses, Micro Courses, and Course Packs is granted for a period of 6 months from the date of purchase. These purchases do not auto-renew.
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No Refunds: All sales of individual courses, Micro Courses, and Course Packs are final. No refunds will be issued for these purchases.
General
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Contact Information: If you have any questions or need assistance with your subscription or purchase, please contact our customer support team at support@hpnelevate.com.
Thank you for choosing HPN Elevate. We are committed to providing you with the best educational experience.